Privacy Policy
How we collect, use, and protect your personal information across Deltavueloreserva's website and booking services.
Privacy Policy
Deltavueloreserva Travel, Inc. ("Deltavueloreserva", "we", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you search for flights, book travel, or otherwise use our website and services. By using Deltavueloreserva, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, subscribe to our newsletter, or contact us for support. We also collect information automatically as you browse our site, including device type, browser, IP address, and pages visited, which helps us diagnose problems and improve performance.
- Personal identifiers: name, email address, phone number, date of birth
- Payment information: billing address and payment method details (processed securely via PCI-DSS compliant processors — we never store full card numbers)
- Travel information: passport details, travel preferences, frequent flyer numbers
- Communications: messages, support tickets, and survey responses
- Technical data: IP address, browser type, device identifiers, and approximate location derived from your IP
2. How We Use Your Information
- To process and confirm your flight bookings and send itinerary details
- To personalize your experience and offer relevant travel recommendations
- To send transactional emails, booking confirmations, and service updates
- To improve our platform through analytics and A/B testing
- To comply with legal and regulatory obligations
- To prevent fraud and maintain platform security
3. Sharing Your Information
We do not sell your personal data. We may share it with the following categories of recipients, each bound by confidentiality and data-protection obligations:
- Airlines, hotels, and travel service providers necessary to fulfill your booking
- Payment processors and fraud prevention services
- Analytics and advertising partners (anonymized or aggregated data only)
- Law enforcement or government authorities when required by law
4. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations — typically up to 7 years for financial records, and shorter periods for marketing and support communications. You may request deletion of your account data at any time by emailing legal@deltavueloreserva.com, subject to records we are legally required to keep.
5. Your Rights
Depending on your state of residence, you may have the right to access, correct, port, or delete your personal data, and to opt out of the sale or sharing of personal information for targeted advertising. You may also withdraw consent or object to processing at any time. To exercise these rights, contact us at legal@deltavueloreserva.com and we will respond within the timeframe required by applicable law.
6. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your search preferences, and measure how our site is used. For full details on the categories of cookies we use and how to manage them, see our Cookie Policy.
7. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Security
We implement industry-standard security measures including TLS encryption in transit, access controls limiting employee access on a need-to-know basis, and regular security audits of our systems. However, no transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. International Transfers
Deltavueloreserva is based in the United States and primarily processes data within the U.S. Where we work with international airlines or partners, your information may be transferred outside the U.S.; in those cases we use contractual safeguards to protect your data consistent with this policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy here with a revised effective date and, for material changes, notify registered users by email.
11. Contact
For privacy-related queries, contact our Data Protection Officer at legal@deltavueloreserva.com or write to: Deltavueloreserva Travel, Inc., 1030 Delta Boulevard, Atlanta, Georgia, 30354-1989, United States.